Tech Support

Instant, Scalable, and Always Available

FluvioAI’s Voice Agents Provide Instant, AI-Driven Tech Support – Troubleshoot, Diagnose, and Assist Customers in Real Time.

Reduce wait times, automate Level 1 support, and free up human agents for complex issues.

Try FluvioAI Today!
Test Our Agents
The Problem

Traditional Tech Support Is Overloaded and Slow

Tech support teams are flooded with repetitive questions, long call queues, and frustrated customers. Scaling human agents is expensive, and training them on new updates takes too long.

Challenges of Human-Only Tech Support

Long Wait Times – High call volumes mean customers wait too long for help
Expensive to Scale – Hiring and training support agents is costly.
Burnout from Repetitive Issues – Agents waste time on basic troubleshooting.
Limited Availability – Can’t provide 24/7 coverage without high costs.
Slow Training on New Products – Keeping human agents updated is time-consuming.
Test Our Agent. Dont believe us, try it for yourself. We have multiple agents that you can talk with right now.
Talk to an agent
Advantages

FluvioAI Automates Tech Support and Troubleshooting

FluvioAI’s AI-powered voice agents guide customers through troubleshooting, diagnose issues, and even run basic tests—24/7, in any language.

Faster resolutions. Less strain on human agents. Happier customers

How It Works

AI Answers Calls Instantly

No hold times, immediate troubleshooting

Guides Users Through Step-by-Step Fixes

Resets, configurations, error handling.

Diagnoses Problems Based on Customer Input

Determines the issue before escalating

Runs Automated Tests & Logs Data

Checks device status and logs results

Escalates Complex Issues to Human Agents

Only transfers cases that need human expertise

Document and Close the Loop

Documents the details, schedules follow up if needed.
Clear Advantages

AI vs. Human Tech Support: Faster Resolutions, Lower Costs

Faster fixes. Lower costs. Higher customer satisfaction

FeatureAI Voice AgentsHuman Agents
Availability24/7, no breaks, no downtimeLimited by working hours & shifts
Response TimeInstant troubleshootingLong wait times, hold queues
Handling Repetitive IssuesSolves FAQs & common problems automaticallyAgents get frustrated with basic inquiries
ScalabilityInstantly handles high call volumesNeeds hiring and training more agents
Cost EfficiencyFixed, predictable costsHigh costs for salaries, training, and overtime
Training & UpdatesInstantly learns new troubleshooting stepsRequires time-consuming training programs
Real-World Results

Businesses Scaling Tech Support with AI

FluvioAI Impact

35% of tech issues resolved without human intervention
0 wait time for customers, 24/7/365.
45% reduction in support costs
“Switching to Fluvio AI’s voice agent was a no-brainer. It’s smart, fast, and incredibly cost-effective. Not only did we ramp up 24/7 tech support for our ISP business, but saved thousands of dollars a month. A superstar!"

Colin Legendre, CEO, Coextro

Read More
Book a Demo Today

Ready to Automate Your Tech Support?

FluvioAI’s AI-powered voice agents answer support calls, diagnose issues, and troubleshoot common problems—freeing human agents for complex cases

Get Started Now